Credits, Payments, and Receipts
What is a Credit?
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Credits represent a 1:1 value with the AR token and can be used to upload data to ArDrive.
Can I view my Credits balance on Viewblock or ArConnect?
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Credits are specific to ArDrive and can only be viewed and used in ArDrive apps.
Which currencies can I pay in?
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USD with additional currencies being added soon.
Can I get a copy of my receipt?
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All receipts are provided by Stripe and are sent to those that provide their email during check out.
Can I use Turbo in the Mobile App?
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Uploading data through the mobile app with Turbo is possible if you have purchased Credits from the Top Up page. Credits are unavailable for purchase through the mobile app.
Can I pay with any credit or debt card?
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We accept all major credit and debit cards. Purchase restrictions may be implemented by your card provider or country of origin.
Do the value of Credits ever change?
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Credits have the same storage purchasing power as AR.
Do you keep my credit card info?
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No. ArDrive keeps a record of your public wallet address, the amount purchased and used Credits when purchases occur. All credit card purchases are processed by Stripe, learn more about their policies here.
Can I use Credits elsewhere on the permaweb?
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Credits can be used with any apps on Arweave that accept Turbo.
Refunds, Transfer, & Exchanges
Can I get a refund for my Credit purchase?
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All sales of Credits are final. When a Credits are purchased, ArDrive holds that balance of AR to cover the cost of data uploaded.
Do Credits expire?
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Your Credits may expire after 3 years from the date of purchase.
Can I transfer Credits to another wallet?
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No, Credits are non-transferable.
Can I buy Credits as a gift?
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Gifting Credits is not currently possible, this feature will be added in the future.
Can I exchange my Credits for AR?
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No, ArDrive is not a crypto exchange and Credits cannot be returned or exchanged.
Do I get my Credits back if my Turbo upload fails?
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You will not be charged for any failed uploads. If you believe you have been charged please contact the ArDrive team.
Building with Turbo
Can I use Turbo in my own app?
Is Turbo Available in ArDrive-CLI?
Don't see your question here?
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Submit a support ticket.
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