Credits, Payments, and Receipts
What is a Credit?
Credits represent a 1:1 value with the AR token and can be used to upload data to ArDrive.
Can I view my Credits balance on Viewblock or ArConnect?
Credits are specific to ArDrive and can only be viewed and used in ArDrive apps.
Which currencies can I pay in?
USD with additional currencies being added soon.
Can I get a copy of my receipt?
All receipts are provided by Stripe and are sent to those that provide their email during check out.
Can I use Turbo in the Mobile App?
Uploading data through the mobile app with Turbo is possible if you have purchased Credits from the Top Up page. Credits are unavailable for purchase through the mobile app.
Can I pay with any credit or debt card?
We accept all major credit and debit cards. Purchase restrictions may be implemented by your card provider or country of origin.
Do the value of Credits ever change?
Credits have the same storage purchasing power as AR.
Do you keep my credit card info?
No. ArDrive keeps a record of your public wallet address, the amount purchased and used Credits when purchases occur. All credit card purchases are processed by Stripe, learn more about their policies here.
Can I use Credits elsewhere on the permaweb?
Credits can be used with any apps on Arweave that accept Turbo.
Refunds, Transfer, & Exchanges
Can I get a refund for my Credit purchase?
All sales of Credits are final. When a Credits are purchased, ArDrive holds that balance of AR to cover the cost of data uploaded.
Do Credits expire?
Your Credits may expire after 3 years from the date of purchase.
Can I transfer Credits to another wallet?
No, Credits are non-transferable.
Can I buy Credits as a gift?
Gifting Credits is not currently possible, this feature will be added in the future.
Can I exchange my Credits for AR?
No, ArDrive is not a crypto exchange and Credits cannot be returned or exchanged.
Do I get my Credits back if my Turbo upload fails?
You will not be charged for any failed uploads. If you believe you have been charged please contact the ArDrive team.
Building with Turbo
Can I use Turbo in my own app?
Is Turbo Available in ArDrive-CLI?
Don't see your question here?
Submit a support ticket.